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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charles Graham

Charles Graham

February 6, 2026

5  out of  5
rating by Charles Graham
"I called State Farm today to make changes to my policy , I spoke to Frida who was outstanding , She was very polite and very knowledgeable and helped me with all my needs . Customer service is not good these days, but it’s nice to come across a person like Frida who provided excellent customer service somethere that’s rare today ! Definitely helped me feel better about dealing with State Farm"
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Connie Wegman

February 5, 2026

5  out of  5
rating by Connie Wegman
"Terri was a great help and knows her stuff Tom"
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Kristie Burnett

February 5, 2026

5  out of  5
rating by Kristie Burnett
"Cameron is wonderful! He is always quick to reply and thorough!"
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Peter Siekmann

February 3, 2026

5  out of  5
rating by Peter Siekmann
"I recently found myself needing car insurance for a very unexpected vehicle purchase while on vacation. I called a main State Farm agency number, and my call was answered by William Rice. This may have been the best customer service I’ve ever received from an insurance company. William was simply great. He clearly explained all my options and, within just a few minutes, provided a quote. At that point, he knew I hadn’t even committed to buying the car—and that if I decided not to, there was nothing in it for him. Still, he was patient and took the time to walk me through everything as I tried to absorb the information. When we ended the call, he had no guarantee he’d ever hear from me again. Over the weekend, I decided to buy the car. First thing Monday morning, I called William back, and within minutes I had my proof of insurance in hand. What a great experience. If you need insurance and want a smooth, no-pressure experience, I highly recommend calling William."
We responded:
"Peter, thanks so much for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Brian "
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Regina Green

February 2, 2026

5  out of  5
rating by Regina Green
"We came in from north and had questions about a policy, Frida Viachos was a miracle worker. She went above and beyond to help and with such a positive and professional attitude. If you are looking for life insurance I would call her."
We responded:
"Regina, thank you so much for taking the time to leave us a five-star review! - Brian"
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Barbara Ryle

January 30, 2026

5  out of  5
rating by Barbara Ryle
"William Rice was a life saver for me ! I had been paying outrageous insurance cost , for no apparent reason , only that I was with wrong companies obviously !! He gave me full coverage on a new vehicle at a very reasonable price ! He just called me one day out of the blue , after I had been inundated with insurance calls with outrageous quotes !! I was just blessed that day ! I highly recommend William !!!"
We responded:
"Barbara, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Brian "
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Patrick StJohn

January 27, 2026

5  out of  5
rating by Patrick StJohn
"My agent Cameron Kettnan was very helpful in Discussing my new policy with me ! Saved us a lot of money by going with State Farm !"
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Joy Kolodzey

January 15, 2026

4  out of  5
rating by Joy Kolodzey
"William has been nothing short of wonderful. He has helped me throughout my whole move from Illinois to Florida. He is always a phone call away"
We responded:
"Joy, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Brian"
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Bruce Armstrong

January 15, 2026

5  out of  5
rating by Bruce Armstrong
"Cameron Kettman provided excellent service. He provided all the information necessary to make a decision, as well as providing answers to all of my questions. Thank you, Cam."
We responded:
"Bruce, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business. - Brian"
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Pedro Ferrer

January 12, 2026

1  out of  5
rating by Pedro Ferrer
"Peor servicio al cliente recibido en años, después de años con esta compañía y querer cancelar te dices que no te dan una carta de cancelación, anteriormente a mi esposa no le llegaba un cheque de ellos y sin embargo el correo si , la oficina tiene pésimo servicio . No los recomiendo"
Profile photo of Arianne Clausell

Arianne Clausell

January 12, 2026

1  out of  5
rating by Arianne Clausell
"After 4 years of having this insurance and struggles after strugglers, notice and realize that this is awful company. In special this office has the worst customer service ever received, one reimbursement check lose on the mail two times and more issues. The lady at for my do not even provide you with a proof of cancelation .please do not use there services ."
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Robin Valdario

January 12, 2026

5  out of  5
rating by Robin Valdario
"He answered all our questions and helped us understand the costs we are paying"
We responded:
"Robin, I am so glad to hear this. Thank you for sharing. - Brian"
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Brent Edwards

January 9, 2026

5  out of  5
rating by Brent Edwards
"great service, Frida handled the issues in a prompt efficent personable manner. 5stars"
We responded:
"Brent, thank you for taking the time to share this! We appreciate it. - Brian"
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Kylene Hing

January 7, 2026

5  out of  5
rating by Kylene Hing
"We have been a client at State Farm for more than 20 years. We have been working with the fantastic people at Brian Glaeser State Farm specifically for 10+ years. We have multiple policies there and they have always been supportive and there when we need them, especially Donna Engel! She has always taken the time to explain policies and respond quickly to our requests. We have been so pleased with our experience there and highly recommend their services."
We responded:
"Kylene, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support more than you know. - Brian"
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Russ Abraham

January 7, 2026

5  out of  5
rating by Russ Abraham
"Great! Burke Kohanowich was very good and explained every detail well"
We responded:
"Russ, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Brian"
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Trevor Smith

January 6, 2026

5  out of  5
rating by Trevor Smith
"Terie was great to work with answered all my questions quickly and helped me find the plan that made the most sense for me. By far the easiest and most pleasant insurance experience I have had I would 10/10 recommend to anyone looking for auto or boat insurance."
We responded:
"Trevor, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Brian"
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Terry Sims

January 6, 2026

5  out of  5
rating by Terry Sims
"Frida did wonderful job and helped me with all my insurance needs thanks."
We responded:
"Terry, thank you for leaving us this positive review. We appreciate it! - Brian"
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Bob Johnstone

December 16, 2025

5  out of  5
rating by Bob Johnstone
"Quick and knowledgeable response to my insurance quote request."
We responded:
"Bob, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Brian"
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Mike Mikoola

December 11, 2025

5  out of  5
rating by Mike Mikoola
"TERIE, EXCEPTIONAL CUSTOMER SERVICE, A TRUE PRO! MIKE MIKOOLA"
We responded:
"Mike, thanks so much for your positive review! We’re glad to hear you're satisfied with our service! - Brian"
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angela cusato

December 10, 2025

5  out of  5
rating by angela cusato
"This is an agency that works for their customers, trusted worthy, accessible and personal service. Ask for Donna Engel"
We responded:
"Angela, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Brian"
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Hans USA

December 10, 2025

5  out of  5
rating by Hans USA
"excellent people to work with!"
We responded:
"Hans, thank you so much for the kind review! - Brian"
Profile photo of Erika Kastner

Erika Kastner

December 2, 2025

5  out of  5
rating by Erika Kastner
"Terie was an absolute pleasure to work with on our daughter’s car insurance. She recently moved to Florida. The state to state transfer was handled flawlessly. We highly recommend this agency for all your insurance needs. CAPT. and Mrs. Kurt Kastner USN (Ret.)"
We responded:
"Erika, this is wonderful to hear! Thank you for sharing. We appreciate you and your business! - Brian"
Profile photo of Carter Kozminski

Carter Kozminski

November 26, 2025

5  out of  5
rating by Carter Kozminski
"Lori Scarbeary is the absolute best! She always takes my calls and helps me. She also takes fantastic care of my clients. She was able to save me hundreds of dollars personally by switching both cars. I sent my friends, family and clients to Lori because I know she will take care of them the same way I would!"
We responded:
"Carter, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Brian"
Profile photo of George Petrakakis

George Petrakakis

November 25, 2025

5  out of  5
rating by George Petrakakis
"Outstanding customer support from Cameron. He was professional, responsive, attentive to my needs, answered all my questions and a pleasure to work with. Thank you, State Farm, and Brian Glaser!"
We responded:
"George, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Brian"
Profile photo of Raj Anketell

Raj Anketell

November 15, 2025

5  out of  5
rating by Raj Anketell
"Cameron was well versed with my history with State Farm. He was able to get me what I was looking for. Very happy with what he was able to to accomplish."
We responded:
"Raj, I am so glad to hear you had a positive insurance experience! Thank you for the five stars. - Brian"