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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Luisa Di Pisa

March 11, 2023

5  out of  5 rating by Luisa Di Pisa
"My experience with agent Leyda on airport pulling office in Naples florida was amazing very kind helpful and very knowledgeable . I would recommend anyone to her!! 10!"


March 9, 2023

5  out of  5 rating by KRISTIN LANE
"Very impressed with Lori and Donna within the agency. They are not afraid to give excellent service! I've been working with Lori for many years and she's ALWAYS gone out of her way to make sure I'm getting the best service. I was recently introduced to Donna who provide consistent follow up and great service!"

C Christofersen

March 8, 2023

5  out of  5 rating by C Christofersen
"Thanks to Terre Hawes I was able to get my new car covered with insurance with in a hour so I was able to pick it up on a timely manner."

Gillian F

March 7, 2023

5  out of  5 rating by Gillian F
"Terie Hawes is the best! She went above and beyond to assist me with both my homeowners and car insurance. She was very knowledgeable and was able to get me the exact coverage that I needed. I definitely feel like I am in good hands with State Farm! Thank you!!"

Jasmine Rodriguez

February 28, 2023

5  out of  5 rating by Jasmine Rodriguez
"Thank you sooo much!!! Leyda Alvarez was amazing and made the process super easy and painless. Thank you once again for all your help!!!!"

Nadivis perez

February 24, 2023

5  out of  5 rating by Nadivis perez
"Today I want to write this review for the agent who worked with me to insure my husband's company truck until she managed to offer us a fantastic offer. She is very dedicated and focused on her work. Thank you very much for all your efforts. I hope people come to you to be well cared. this is for the agent Terie Hawes of Brian A Glaeser Insurance Agency, Inc. State Farm Insurance Companies"

Boosted Life

February 23, 2023

5  out of  5 rating by Boosted Life
"Gina was great. Very helpful and knowledgeable. Glad to be on board"


February 15, 2023

5  out of  5 rating by BSW II
"My experience with Donna Engel at the Brian Glaeser State Farm Agency was extremely satisfying. Ms. Engel is very knowledgeable and went out of her way to help with a quotation for Auto insurance that saved me significant dollars compared to my current insurer. I would recommend Donna and this agency to anyone in the market for insurance."

Jennifer O'Brien

February 15, 2023

5  out of  5 rating by Jennifer O'Brien
"Brian Glaeser's State Farm office is hands-down the best insurance agency I've ever worked with. I have had them for my auto for years and every interaction I've had was extremely efficient and pleasant. I recently asked for their help with an apartment rental policy. Donna Engel was extremely thorough and kind throughout the process and I received the binder within a 1/2 hour of speaking with her. Very competitive rates as well. I highly recommend this company ."

Ed Falcone

February 14, 2023

5  out of  5 rating by Ed Falcone
"I have been a long-time customer of State Farm Brian Glaeser's office. Donna Engel has been fantastic in assisting us with commercial insurance. Highly recommend her!"

Chris B.

January 5, 2023

5  out of  5 rating by Chris B.
"I hate dealing with insurance agents. This was recommendation from Mercedes of Naples and it was a good one. William the agent that I was dealing with was very responsive, knowledgeable and very professional. Made this process wry simple and educated me on some laws in state of Florida that I wasn’t aware of. Thank you William from great work done I’m not the guy that likes to waist time on writing reviews especially positive one but I had to do it today. 10 starts if I could."

Jeff Strang

January 2, 2023

5  out of  5 rating by Jeff Strang
"Well this is a year later, and I decided to give this office another review. We continue to be extremely happy with Brian Glaeser State Farm. We still give them 10 stars out of 5. Donna Engle, our agent for a couple of years now, is the best agent we have ever had (and we have had a lot of agents over the years...). She responds immediately to all of our inquiries, and she has never failed to offer us the most competitive cost on our policies. We could not ask for a better agent and insurance office. Donna is the best, and this office is the best. (Brian, don't ever let Donna leave!!) (last year's review below....) Brian Glaeser State Farm is an awesome office to work with. I have several policies with them. For starters, State Farm is always competitive price wise. Secondly, I mostly work with Donna at this office and she is excellent. She is extremely responsive, informative and helpful. And if by chance she is out, the other staff steps up and always provides great service to us. HIGHLY RECOMMEND. jeff"

Tyler Mullan

January 2, 2023

5  out of  5 rating by Tyler Mullan
"The Glaeser Agency is the easiest to work with! Donna E. has been exceptional and attentive to all of my insurance needs. Best State Farm Agent in Florida!!"

Jim Iacovino

December 29, 2022

5  out of  5 rating by Jim Iacovino
"Gina LaRe assisted me with providing outstanding client service in helping me with car insurance for the car of my dreams. She was very responsive, pleasant and informative. I was amazed at the speed in which I received a quote and then coverage. I am a Client Advisor with Ferrari of Naples and will certainly recommend Brian Glaeser State Farm Insurance and especially Gina to all of my clients. Truly 5 Star Experience!!"

Mike Basma

December 28, 2022

5  out of  5 rating by Mike Basma
"Dulce is amazing ! She goes above and beyond to take care of you ! She treats you like family ! She gives you honest advice and take care of your needs right away! Brian is always exceptional as well! He greatly serves the community! I highly recommend State Farm ! Just like your good neighbor 😀"

Craig Sawicki

December 14, 2022

5  out of  5 rating by Craig Sawicki
"Donna Engel made it effortless and at a reasonable price. She explained the different features of the policy and helped me through the process. She's a gem!"

Maricela M

December 1, 2022

5  out of  5 rating by Maricela M
"Mrs.Leyda Alvarez helped me and my family with all our insurance needs. Very kind helpful and really great customer service all around. Great experience will recommend for sure."

Larry Thomas

October 6, 2022

5  out of  5 rating by Larry Thomas
"When I tried contacting my State Farm agent Brian Glaeser, I learned they were closed due to Hurricane Ian. Therefore, I contacted the State Farm office to report damage to my car as a result of Ian. They expressed concern and were very responsive by arranging for my car to be towed from my condo garage, arranged with my dealership to have the care delivered to them and coordinated with the dealership to determine the car was totaled. I then got a call from State Farm that the next and final step will be to reimburse me for my car soon. What impressed me the most was the first State Farm rep I talked with, after asking me a few questions, said she would take it from there without my needing to do anything and that they have done very effectively. I also want to thank my agent, Brian Glaeser for advising me when I purchased the car to select comprehensive coverage with no deductible. Great advice I am thankful I agreed to accept. My overall experience has greatly exceeded my expectations. The best service I have ever received from any company. I give State Farm and my agent a five star rating out of five stars with five behind outstanding."

Owen Lavin

September 26, 2022

5  out of  5 rating by Owen Lavin
"Excellent service from Terie Hawes."

Claire Marshall

September 22, 2022

5  out of  5 rating by Claire Marshall
"I had an exceptional experience with State Farm and my agent Donna Engel. She was knowledgable, professional, and returned all calls prompty with unparelled customer service. As an attorney and broker, I would highly recommend this office to anyone. I have worked with State Farm for 20+ years in Chicago, Illinois and I am pleased to have found an office in Naples which sets the bar. A big thanks to your team for everything - I am very appreciative!"

Sharon Higaki

August 29, 2022

5  out of  5 rating by Sharon Higaki
"Everyone there is so very nice and helpful"

John Bowenkamp

July 22, 2022

5  out of  5 rating by John Bowenkamp
"Great Service"

Tammy Roberts

July 22, 2022

5  out of  5 rating by Tammy Roberts
"Love this team !! Had the best service from Margi Pope, she was patient courteous and answered all my questions !! Thank you so much !!"

Sue Ann Sandlin

May 24, 2022

5  out of  5 rating by Sue Ann Sandlin
"Always get great service and support!"

conner mcdonough

May 18, 2022

5  out of  5 rating by conner mcdonough
"Everything about this office is great. I worked with Margi Pope and she handled everything professionally and made it as easy as possible for me. She did a great job handling my policies and giving me advice. I’m very satisfied with this agency and I 100% recommend it."