State Farm® Insurance Agent Brian Glaeser

"I have been working directly with Donna since we moved all of our SF insurance to the Brian Glaeser agency. She is terrific, and seems to uncomplicate the process. Her follow up is superb and we are very happy with the support and value!"

"Terie was fantastic to deal with and she was able to quote and provide my auto policy quickly. I would recommend her to anyone in need of insurance."

"I have been with Brian Glaeser State Farm Agency since 2011. It has been a great experience! Working with Terie Hawes is always a pleasure.She’s very knowledgeable and makes everything easy for you. Judy McCord Ashcraft"

"Brian‘s office is always extremely helpful this time the office manager Donna went out of her way to not only help me but to save me money thank you very much again for all your help"

"I’ve been working with Donna Engel at State Farm, and she has been exceptional in handling all of my insurance needs. She is attentive, reliable, and always makes sure everything is taken care of promptly. Her professionalism and dedication have made my experience with State Farm smooth and stress-free. Highly recommend her!"

"Very responsive and very detailed on my quote."

"Donna is amazing. Highly recommend working with her. She was very attentive and super knowledgeable. Thank you, Donna!"

"Awesome staff"

"Best insurance agency ever! ESPECIALLY Terie Hawes - her customer service is excellent. She was super helpful with both auto and life insurance, and I will definitely bring ALL my insurance needs to her. These days it seems rare to deal with someone who is no knowledgeable, efficient and caring; Terie is all of that and really does an exceptional job!"

"Best insurance agency ever! ESPECIALLY Terie Hawes - her customer service is excellent. She was super helpful with both auto and life insurance, and I will definitely bring ALL my insurance needs to her. These days it seems rare to deal with someone who is no knowledgeable, efficient and caring; Terie is all of that and really does an exceptional job!"

"Diana is amazing! She has helped my whole family and I with our insurance needs. She is very professional, polite and kind. I highly recommend Diana! -Duvane Jean"

"Donna Engel was awesome! Very professional and definitely an asset to Brian Glaeser State Farm. Would highly recommend her! Forrest Goodlette"

"July 2024 I'm back with another review! All I can say is that this office is outstanding, and Donna Engel, our agent, is simply...GREAT. Recently I had several iterations of trying to buy a new vehicle, and transferring my existing policy to the new vehicle. Donna was really incredible...and patient. She took care of everything and even handled a call late on a Friday when the car dealership needed more (mostly useless) information. We would not have been able to drive the new car home the same day if not for Donna's efforts. I've been with State Farm for decades, and this office and Donna are the best experience I've ever had, and are the reasons I stay with State Farm. Simply GREAT GREAT GREAT customer support! jeff Well this is a year later, and I decided to give this office another review. We continue to be extremely happy with Brian Glaeser State Farm. We still give them 10 stars out of 5. Donna Engle, our agent for a couple of years now, is the best agent we have ever had (and we have had a lot of agents over the years...). She responds immediately to all of our inquiries, and she has never failed to offer us the most competitive cost on our policies. We could not ask for a better agent and insurance office. Donna is the best, and this office is the best. (Brian, don't ever let Donna leave!!) (last year's review below....) Brian Glaeser State Farm is an awesome office to work with. I have several policies with them. For starters, State Farm is always competitive price wise. Secondly, I mostly work with Donna at this office and she is excellent. She is extremely responsive, informative and helpful. And if by chance she is out, the other staff steps up and always provides great service to us. HIGHLY RECOMMEND. jeff"

"Terie was so efficient in getting my policy together and executed for immediate coverage. She was such a pleasure to deal with and appreciate immensely."

"I recently had the pleasure of working with Donna Engel. I had issues related to a policy renewal and she corrected the matter promptly. She was very pleasant, straight-forward in her approach, and excellent in keeping me informed."

"Excellent customer service. Dealt with Terri she was absolutely amazing. Terri has amazing customer service skills, and her wonderful personality made my car insurance a breeze. Highly recommend them."

"Terie is exceptional and extremely knowledgeable. She transferred my coverage quickly, and provided helpful advice to use at the DMV."

"This agency is the very best. Ultimate professionals in every regard. We have all our insurance through them and couldn’t be happier. Terri is who we deal with primarily and she’s great."

"I’m a Local musician that uses my van to tour and stay in when I’m out of town playing shows was hit by a drunk driver March 17th and the Lack of communication and help with the total loss has been horrible! State Farm is comparing the van to ones that are low roof and have 100,000 miles more than what my van had on it. I wish the local office would help advocate for me! The girls in the local office seemed stressed out and overwhelmed. They have been unable to help guide me through this and have made it difficult for me to continue to do my job and provide for my family. I’ve attached some photos of the comps they are comparing and the van I had for reference. Really frustrated with how the local office has handled this!"

"Brian Glaeser office of State Farm has been absolutely wonderful for me! His office and some staff members like Margi Pope has helped me find the right insurance for my home and getting all the paperwork sorted out and organized for me. I use State Farm (Brian Glaeser office) for my car insurance and his office has worked with me on getting all my payments worked out. I recommend his office without hesitation!"

"I’ve been working with Alicia and she has been so helpful."

"Donna Engel provided outstanding service for me. I called recently to get a quote on an auto and umbrella policy. She immediately went to work for me and quickly obtained the quotes I requested. She was courteous, professional, helpful and exemplified what great customer service should look like."

"Wonderful and very helpful. Would Highly recommend."

"Brian Glaeser runs a fantastic office. Margi Pope provides fantastic service whenever I need any information about my coverage."

"I have been a client of Brian Glaeser State Farm Insurance Agency for several decades now. During these years I have received outstanding service and communication. They are helpful, knowledgeable and very efficient in dealing with any issue I have questions on. I highly recommend them as an outstanding Insurance Agency to deal with. Earl Lozon"