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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nancy Hamlin

August 22, 2025

5  out of  5
rating by Nancy Hamlin
"William Rice, insurance agent for the Brian Glaeser State Farm office in Naples, reviewed by insurance policies with me today. He was very thorough and explained everything about each policy I have with them. Highly recommend him to everyone."
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John Beriault

August 20, 2025

5  out of  5
rating by John Beriault
"Frida was wonderful. A great representative...!"
We responded:
"Thank you John, Frida truly is wonderful! "
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Daniel Treanor

August 20, 2025

5  out of  5
rating by Daniel Treanor
"Frida di d a fantastic job of leading through the insurance jungle. Gratefully I don't buy insurance often. Could never do this alone. Thanks again! Dan"
We responded:
"We will always be here for you, Daniel. Thanks for the wonderful review"
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Kathy Harley

August 19, 2025

5  out of  5
rating by Kathy Harley
"Terie Hawes was fantastic from me buying my policies to implementing and servicing. I highly recommend State Farm and Terie!"
We responded:
"We appreciate your kind words, Kathy! Customers like you make our job very rewarding"
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Dalibor Kolek

August 15, 2025

5  out of  5
rating by Dalibor Kolek
"everything went smoothly and quickly, thank you."
We responded:
"Our goal is to make insurance easy for you, thanks for your review! "
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Anita

August 14, 2025

5  out of  5
rating by Anita
"The best. I rely on and trust my local agent William Rice for advice on my coverage and insurance, even to do with other policies I hold. He takes the time, explains policies, the pros and cons. An exemplary service, I recommend the Brian Glaeser Insurance Agency. So glad I switched to this three years ago."
We responded:
"We've loved the opportunity to work with you over the years, Anita, especially William! Thank you for being a great customer and for leaving this wonderful review. "
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Wesley Hill

August 12, 2025

5  out of  5
rating by Wesley Hill
"Donna was awesome! We came to her with needs for a new business and she was incredible to work with! Timely, courteous, and knowledgeable are a few words that stick out to me. Would highly recommend!"
We responded:
"We're happy to help with your business, and so glad you had such a great experience with Donna. She is a wonderful asset to our agency "
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Outdoor Lighting Perspectives of West and Central Georgia

August 12, 2025

5  out of  5
rating by Outdoor Lighting Perspectives of West and Central Georgia
"Donna has been amazing to work with."
We responded:
"Donna is the best! Thanks for your review"
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Cindy

August 12, 2025

5  out of  5
rating by Cindy
"Frieda helped me so much with my home owners and flood insurance. Things needed to be changed and she was on top of it. I didn’t have to worry about anything. Thank you so much!"
We responded:
"Cindy, I'm so glad you were happy with your experience in my office. Thanks for your business! - Brian "
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Scott Hennigar

August 12, 2025

5  out of  5
rating by Scott Hennigar
"Great customer service from Terie!"
We responded:
"Thank you for sharing, Scott. My team and I are always here to help and offer any assistance you may need. - Brian "
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Scott Hennigar

August 12, 2025

5  out of  5
rating by Scott Hennigar
"Great customer service from Terie!"
We responded:
"Thank you for sharing, Scott. My team and I are always here to help and offer any assistance you may need. - Brian "
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Sandy Weber

August 11, 2025

5  out of  5
rating by Sandy Weber
"Frida Vlachos was very good. She was a 5 star and exceeded my expectations!! Thank you Frida."
We responded:
"Sandy, I'm happy to hear Frida took such great care of you. We're grateful for your business. - Brian "
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Caroline Beltran

August 11, 2025

4  out of  5
rating by Caroline Beltran
"Diana is fantastic! I have been with State Farm for many years as an agent "Client Account Manager" and then as a customer - and after being transferred twice can say that she is great to work with at any time. Looking forwards to many years of great care with Brian's agency after being with Ralph MacNiven for so long!"
We responded:
"Caroline, thank you for sharing this awesome feedback about Diana's service. The best compliment my team and I can get is being recommended to others! - Brian"
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Judith Dupes

August 7, 2025

5  out of  5
rating by Judith Dupes
"Frida was wonderful and kind. Very receptive to my needs and helped me right away. She is not only professional but also informative. Thank you all for your never ending excellent service Kind regards, Judy D."
We responded:
"Judy, I’m happy to hear Frida took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Brian"
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Jim Graham

August 7, 2025

5  out of  5
rating by Jim Graham
"Terrific agency. Terie Hawes has been a pleasure to deal with!"
We responded:
"Jim, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Brian"
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Mike Lee

August 1, 2025

5  out of  5
rating by Mike Lee
"WOW!! What a wonderful experience I just had discussing Insurance options with Burke. His Professionalism, Personality and ability to Commincate was second to none. Thank you for Patiently navigating through my insurance options. Fantastic!!"
We responded:
"Mike, Our team strives to provide excellent service to our customers and I am so glad Burke was able to deliver for you. We are here to help whenever you need us! Thank you for the review! - Brian "
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Albert W Van Ness Jr

July 31, 2025

5  out of  5
rating by Albert W Van Ness Jr
"My agent Frida was super smart and totally did everything needed in order to get paperwork necessary to car dealer. But most important she was super nice and demonstrated her desire to assist us fully"
We responded:
"Albert, It is so nice to hear that Frida provided outstanding service while helping you with your car insurance. We appreciate you sharing! - Brian"
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christine d

July 30, 2025

5  out of  5
rating by christine d
"Special thank you to Donna Engel at Brian Glazer’s office. Donna is always extremely helpful in assisting me with any questions or requests that I need. Always efficient, helpful, professional and with a smile over the phone and in person. I have and will continue to recommend the office to anyone looking for an insurance company that provides friendly and knowledgeable services."
We responded:
"Christine, Thanks so much for taking the time to share you experience with Donna. She is wonderful and we are glad to have been able to help you with your insurance needs! - Brian "
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Billy Blackmon

July 28, 2025

5  out of  5
rating by Billy Blackmon
"Always a good experience. Recently Cameron helped me make adjustments to my policy to help me save some. Much appreciated Cameron."
We responded:
"Thank you for sharing your great experience with Cameron! We appreciate the opportunity to help with your policies -Brian"
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Reynolds Leutz

July 28, 2025

5  out of  5
rating by Reynolds Leutz
"I am so happy to be working with Terie. She is wonderful."
We responded:
"Terie is the best! Thank you for your compliments to our team -Brian"
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Kendrick Tucker

July 16, 2025

5  out of  5
rating by Kendrick Tucker
"She was very helpful to me and saying that I was able to keep my insurance"
We responded:
"Kendrick, Thank you for sharing your experience! We’re glad to hear that we could help you keep your insurance. It’s always our goal to provide helpful and supportive service. Please don’t hesitate to reach out if you need anything else! - Brian"
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dande4656

July 4, 2025

5  out of  5
rating by dande4656
"Working towards a conclusion and I’m amazed at how straightforward the path has been through Teri’s insight and guidance. She has been an active listener to identify my needs and preferences and open in offering up appropriate options without pressing for any specific direction or quick decisions. We are close to completion with only a couple options to finalize. 👍"
We responded:
"Laurie, thank you for your kind words. We greatly appreciate your feedback and look forward to assisting you again in the future. - Brian "
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RZone Fitness

July 3, 2025

5  out of  5
rating by RZone Fitness
"State Farm representative Cameron was fantastic! very helpful.. fully explained the insurance and was very patient."
We responded:
"RZone Fitness, Thank you for your wonderful feedback! We’re so happy to hear that Cameron provided helpful and patient service while thoroughly explaining your insurance. We’ll be sure to pass along your kind words. If you need anything else, just let us know! - Brian"
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Kara Yates

July 3, 2025

5  out of  5
rating by Kara Yates
"Terie Hawes was absolutely amazing! She explained everything and answered all of my questions. If you are looking for insurance, look no further and call Terie at State Farm."
We responded:
"Kara, Thank you so much for your kind words! We’re thrilled to hear that Terie provided such clear and helpful support. She’s always here to make insurance easier to understand. We appreciate your recommendation and look forward to assisting you anytime! - Brian"
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O K

July 2, 2025

1  out of  5
rating by O K
"Very unprofessional and lack knowledge."
We responded:
"We’re sorry to hear about your experience and appreciate you bringing this to our attention. Providing knowledgeable and professional service is very important to us, and we’d like to learn more about what happened so we can make it right. Please feel free to reach out to us directly so we can address your concerns personally."