State Farm® Insurance Agent Brian Glaeser

"Brian Glaeser Insurance is THE BEST, and Donna Engel is fantastic too! I do not know or care if there are less expensive policies with other companies (been there, done that) - all that matters is responsiveness and service, for which Brian's organization excels! Thank you Brian, and thank you Donna!"

"I have been working with the Glaeser State Farm office for several years and have been very happy with the service. In particular, Lindsay is very responsive and helpful. Thank you."

"Efficient. Knowledgeable. Had answers to all of my questions.
Good work."

"I had a great interaction with a wonderful representative, Manetta, from my State Farm agent, Brian Glaeser. I have been a very satisfied cutomer for over six years. If you need insurance in Naples, go to Brian Glaeser and ask for Manetta to help you get set up."

"This is my February 2026 update.
I continue to be super happy with the Brian Glaeser agency. Ill say it again...simply outstanding! Recently Manetta contacted me about some very important changes regarding my auto policies. The information was priceless, and helped me make some important strategic decisions about my policies. Without Manetta's guidance, I would have been unaware of the changes and would have made policy change mistakes. This is why I have stayed with this office for over 10 years. Excellent customer service and guidance. Not to mention always very competitive rates. Call Manetta at the Brian Glaeser State Farm agency for help with your insurance needs. You will be happy. Jeff

2024 I'm back with another review! All I can say is that this office is outstanding, and Donna Engel, our agent, is simply...GREAT. Recently I had several iterations of trying to buy a new vehicle, and transferring my existing policy to the new vehicle. Donna was really incredible...and patient. She took care of everything and even handled a call late on a Friday when the car dealership needed more (mostly useless) information. We would not have been able to drive the new car home the same day if not for Donna's efforts. I've been with State Farm for decades, and this office and Donna are the best experience I've ever had, and are the reasons I stay with State Farm. Simply GREAT GREAT GREAT customer support! jeff

Well this is a year later, and I decided to give this office another review. We continue to be extremely happy with Brian Glaeser State Farm.
We still give them 10 stars out of 5.
Donna Engle, our agent for a couple of years now, is the best agent we have ever had (and we have had a lot of agents over the years...). She responds immediately to all of our inquiries, and she has never failed to offer us the most competitive cost on our policies. We could not ask for a better agent and insurance office. Donna is the best, and this office is the best.
(Brian, don't ever let Donna leave!!)

(last year's review below....)
Brian Glaeser State Farm is an awesome office to work with. I have several policies with them. For starters, State Farm is always competitive price wise. Secondly, I mostly work with Donna at this office and she is excellent. She is extremely responsive, informative and helpful. And if by chance she is out, the other staff steps up and always provides great service to us. HIGHLY RECOMMEND. jeff"

"Had the pleasure of working with Diana McKenna. Very professional and accommodating to my schedule and personal agenda. I would recommend this office through Diana anytime…."

"I called State Farm today to make changes to my policy , I spoke to Frida who was outstanding , She was very polite and very knowledgeable and helped me with all my needs . Customer service is not good these days, but it’s nice to come across a person like Frida who provided excellent customer service somethere that’s rare today ! Definitely helped me feel better about dealing with State Farm"

"Terri was a great help and knows her stuff Tom"

"Cameron is wonderful! He is always quick to reply and thorough!"

"I recently found myself needing car insurance for a very unexpected vehicle purchase while on vacation. I called a main State Farm agency number, and my call was answered by William Rice. This may have been the best customer service I’ve ever received from an insurance company.

William was simply great. He clearly explained all my options and, within just a few minutes, provided a quote. At that point, he knew I hadn’t even committed to buying the car—and that if I decided not to, there was nothing in it for him. Still, he was patient and took the time to walk me through everything as I tried to absorb the information. When we ended the call, he had no guarantee he’d ever hear from me again.

Over the weekend, I decided to buy the car. First thing Monday morning, I called William back, and within minutes I had my proof of insurance in hand. What a great experience.

If you need insurance and want a smooth, no-pressure experience, I highly recommend calling William."

"We came in from north and had questions about a policy, Frida Viachos was a miracle worker. She went above and beyond to help and with such a positive and professional attitude. If you are looking for life insurance I would call her."

"William Rice was a life saver for me ! I had been paying outrageous insurance cost , for no apparent reason , only that I was with wrong companies obviously !! He gave me full coverage on a new vehicle at a very reasonable price ! He just called me one day out of the blue , after I had been inundated with insurance calls with outrageous quotes !! I was just blessed that day ! I highly recommend William !!!"

"My agent Cameron Kettnan was very helpful in Discussing my new policy with me ! Saved us a lot of money by going with State Farm !"

"William has been nothing short of wonderful. He has helped me throughout my whole move from Illinois to Florida. He is always a phone call away"

"Cameron Kettman provided excellent service. He provided all the information necessary to make a decision, as well as providing answers to all of my questions. Thank you, Cam."

"Peor servicio al cliente recibido en años, después de años con esta compañía y querer cancelar te dices que no te dan una carta de cancelación, anteriormente a mi esposa no le llegaba un cheque de ellos y sin embargo el correo si , la oficina tiene pésimo servicio . No los recomiendo"

"After 4 years of having this insurance and struggles after strugglers, notice and realize that this is awful company. In special this office has the worst customer service ever received, one reimbursement check lose on the mail two times and more issues. The lady at for my do not even provide you with a proof of cancelation .please do not use there services ."

"He answered all our questions and helped us understand the costs we are paying"

"great service, Frida handled the issues in a prompt efficent personable manner. 5stars"

"We have been a client at State Farm for more than 20 years. We have been working with the fantastic people at Brian Glaeser State Farm specifically for 10+ years. We have multiple policies there and they have always been supportive and there when we need them, especially Donna Engel! She has always taken the time to explain policies and respond quickly to our requests. We have been so pleased with our experience there and highly recommend their services."

"Great! Burke Kohanowich was very good and explained every detail well"

"Terie was great to work with answered all my questions quickly and helped me find the plan that made the most sense for me. By far the easiest and most pleasant insurance experience I have had I would 10/10 recommend to anyone looking for auto or boat insurance."

"Frida did wonderful job and helped me with all my insurance needs thanks."

"This is an agency that works for their customers, trusted worthy, accessible and personal service. Ask for Donna Engel"

"excellent people to work with!"