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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Schaftel

October 17, 2025

5  out of  5
rating by Michael Schaftel
"Frida Vlachos at The Brian Glaeser agency has helped us with several home insurance products over the years ( nothing easy in Florida with the revolving door of providers entering and exiting the State) and most recently when we faced an issue with FEMA agent Frida Vlachos went above and beyond helping us deal with a complicated situation that was exacerbated by the Government shutdown. Ms Vlachos was proactive, supportive, and was always on our side in finding a resolution that wasn't always clear would happen. We appreciate her professionalism and empathy and would recommend her as someone who sees the customer as a relationship, not a transaction - Thanks to Ms, Vlachos for being so helpful and supportive"
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K Meldrom

October 16, 2025

5  out of  5
rating by K Meldrom
"Update October 2025: Had a delightful conversation with Cameron Kettman to review our policies and we are very happy with the service he provided. Very thorough overview of our policies and recommended adjustments that are more appropriate to our current situation. Highly professional and a delightful gentleman to speak with. ———— We’ve been with Brian Glaeser‘s office for over a decade for home, auto and personal liability policies and have always received excellent service. We were purchasing a car and needed documentation immediately and she provided it in minutes. Donna is always a pleasure to speak with and it is comforting to know we have an agent we can call on for immediate, unexpected service. If you’re looking for an agent who will go above and beyond, Donna is your go-to. Thank you so much for your help. She made everything go smoothly and we’re very thankful for her help. Highly recommend."
We responded:
"K, I’m so glad that you took the time to share this positive experience with us. We will always work hard to keep your business. - Brian"
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Linda Royer

October 16, 2025

5  out of  5
rating by Linda Royer
"Excellent customer service from Teri Hawes. Very knowledgeable. Takes those extra steps to make sure she's giving all the discounts. Follows up on everything. Caring. Feel extremely Blessed to have her take care of all my insurance needs. Great listener. Made all my policy transactions easy. Thank You. Great office."
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Laura Castellone

October 12, 2025

5  out of  5
rating by Laura Castellone
"Donna is absolutely incredible her work ethic and caring heart says it all, she’s right on the spot with what you need, she helps you in every single way she can to show how much she cares, she’s will bend over backwards and go above and beyond to make sure your getting the right protection that you specifically need I trust her so much, I enjoy watching her become so successful, To everyone Donna is the gal you need to get with !"
We responded:
"Laura, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Brian "
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Donna M

October 11, 2025

5  out of  5
rating by Donna M
"Burke Kohanowich reviewed all my policy’s and he was fantastic. I have been with State Farm Brian Glaeser for years. Thank you!!!"
We responded:
"Donna, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Brian "
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Scott

October 6, 2025

5  out of  5
rating by Scott
"I spoke with Terie Hawes on the phone today to review my auto insurance policies. Her expertise made adjusting the policies quick and easy."
We responded:
"Scott, we appreciate your kind words and 5-star review! - Brian "
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Michael

September 25, 2025

5  out of  5
rating by Michael
"William was concerned, caring and letting us know all our options"
We responded:
"Michael, thank you so much for this kind review! - Brian"
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Darlene Diehl

September 16, 2025

5  out of  5
rating by Darlene Diehl
"Frida Vlachos was wonderful! She carefully listened to understand some rather complex insurance needs we had regarding a new car being purchased for my mother, and then she expertly consulted with us to ensure we had the best possible solution quickly put in place. Thank you, Frida!"
We responded:
"Darlene, I’m happy to hear Frida took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Brian"
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Dave Specker

September 15, 2025

5  out of  5
rating by Dave Specker
"What a nice, pleasant and professional conversation I had today with Frida Viachos., from Brian Glaeser- State Farm Insurance. I bought a new car and needed to get my insurance card and policy costs today. She was extremely helpful, knowledgable and friendly. I received my documents in an hour or so. Frida was pleasant to work with and I highly recommend her as a Customer Rep."
We responded:
"Dave, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Brian"
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Max Schult

September 12, 2025

5  out of  5
rating by Max Schult
"Manetta at Glaeser State Farm was amazing to work with! She helped me transfer my insurance to a new card and made the whole process clear, simple, and stress-free. Her communication was quick and effective, and I never felt like just another number. It was obvious she genuinely cared about helping me and walking me through everything. Highly recommend!"
We responded:
"Max, I’m happy to hear Manetta took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Brian"
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Chuck Hemm

September 5, 2025

5  out of  5
rating by Chuck Hemm
"Excellent service!! Thank you Frida Vlachos."
We responded:
"Chuck, thank you so much for taking the time to leave us this kind review! -Brian"
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Michael Volynski

September 3, 2025

5  out of  5
rating by Michael Volynski
"Cameron was very useful explaining all the options and helping to choose the best I need!"
We responded:
"Michael, I’m happy to hear Cameron took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Brian"
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Neil Tober

August 28, 2025

5  out of  5
rating by Neil Tober
"I have. not met Burke in person. However, he was very helpful on the phone. On the day I spoke to him, I immediately purchased the policy on my 2025 Tesla. He was very professional and addressed all my concerns."
We responded:
"Neil, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Brian"
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Lisa Crow

August 26, 2025

4  out of  5
rating by Lisa Crow
"Frida was great and helpful, I’m very pleased with her service! 👍🏼"
We responded:
"Lisa, thank you for the opportunity to serve your insurance needs! - Brian "
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Nancy Hamlin

August 22, 2025

5  out of  5
rating by Nancy Hamlin
"William Rice, insurance agent for the Brian Glaeser State Farm office in Naples, reviewed by insurance policies with me today. He was very thorough and explained everything about each policy I have with them. Highly recommend him to everyone."
We responded:
"Nancy, we appreciate you and your kind feedback! We are glad you had a positive experience. - Brian "
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John Beriault

August 20, 2025

5  out of  5
rating by John Beriault
"Frida was wonderful. A great representative...!"
We responded:
"Thank you John, Frida truly is wonderful! "
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Daniel Treanor

August 20, 2025

5  out of  5
rating by Daniel Treanor
"Frida di d a fantastic job of leading through the insurance jungle. Gratefully I don't buy insurance often. Could never do this alone. Thanks again! Dan"
We responded:
"We will always be here for you, Daniel. Thanks for the wonderful review"
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Kathy Harley

August 19, 2025

5  out of  5
rating by Kathy Harley
"Terie Hawes was fantastic from me buying my policies to implementing and servicing. I highly recommend State Farm and Terie!"
We responded:
"We appreciate your kind words, Kathy! Customers like you make our job very rewarding"
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Dalibor Kolek

August 15, 2025

5  out of  5
rating by Dalibor Kolek
"everything went smoothly and quickly, thank you."
We responded:
"Our goal is to make insurance easy for you, thanks for your review! "
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Anita

August 14, 2025

5  out of  5
rating by Anita
"The best. I rely on and trust my local agent William Rice for advice on my coverage and insurance, even to do with other policies I hold. He takes the time, explains policies, the pros and cons. An exemplary service, I recommend the Brian Glaeser Insurance Agency. So glad I switched to this three years ago."
We responded:
"We've loved the opportunity to work with you over the years, Anita, especially William! Thank you for being a great customer and for leaving this wonderful review. "
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Wesley Hill

August 12, 2025

5  out of  5
rating by Wesley Hill
"Donna was awesome! We came to her with needs for a new business and she was incredible to work with! Timely, courteous, and knowledgeable are a few words that stick out to me. Would highly recommend!"
We responded:
"We're happy to help with your business, and so glad you had such a great experience with Donna. She is a wonderful asset to our agency "
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Outdoor Lighting Perspectives of West and Central Georgia

August 12, 2025

5  out of  5
rating by Outdoor Lighting Perspectives of West and Central Georgia
"Donna has been amazing to work with."
We responded:
"Donna is the best! Thanks for your review"
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Cindy

August 12, 2025

5  out of  5
rating by Cindy
"Frieda helped me so much with my home owners and flood insurance. Things needed to be changed and she was on top of it. I didn’t have to worry about anything. Thank you so much!"
We responded:
"Cindy, I'm so glad you were happy with your experience in my office. Thanks for your business! - Brian "
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Scott Hennigar

August 12, 2025

5  out of  5
rating by Scott Hennigar
"Great customer service from Terie!"
We responded:
"Thank you for sharing, Scott. My team and I are always here to help and offer any assistance you may need. - Brian "
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Sandy Weber

August 11, 2025

5  out of  5
rating by Sandy Weber
"Frida Vlachos was very good. She was a 5 star and exceeded my expectations!! Thank you Frida."
We responded:
"Sandy, I'm happy to hear Frida took such great care of you. We're grateful for your business. - Brian "