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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bruce Boles

May 15, 2025

5  out of  5
rating by Bruce Boles
"Updated my condo and car insurance info today with William Rice of Brian Glaser State Farm in Naples, Florida. We've been customers for the past twenty years and they have always had our backs and been a pleasure to work alongside. Highly recommended."
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Cameron Ferazzi

May 15, 2025

5  out of  5
rating by Cameron Ferazzi
"Always on point and always willing to answer any questions I have. Their staff is top notch"
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Sergio Allegretti

May 11, 2025

5  out of  5
rating by Sergio Allegretti
"The absolute best service and treatment ever. I highly recommend Terrie at STATE FARM NAPLES FLORIDA"
We responded:
"Sergio, I’m so glad that you took the time to share this positive experience with us. We will always work hard to keep your business. - Brian"
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Joan Verardo

May 7, 2025

5  out of  5
rating by Joan Verardo
"I want to commend the service I received from the State Farm Insurance team at Brian Glazer’s office in Naples. In particular, Freida Vlachos was extremely helpful in assisting me with submitting the necessary documents to my car loan provider. Each request from the loan company was handled by Freida with both expediency and professionalism. She was very considerate of my concerns and helped ease some of the stress in complying with the issues. I would recommend the office to anyone looking for an insurance company that provides friendly and knowledgeable services. They showed that they are very willing to assist their customers even after their premiums have been paid."
We responded:
"Joan, thank you for choosing our team to support your insurance needs! We’re thrilled you had a positive experience with our team. - Brian"
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David Chervenick

May 6, 2025

5  out of  5
rating by David Chervenick
"Brian Glaeser’s State Farm office in Naples is first rate. I dealt with Frida, she was very helpful and made the process of adding a car to my policy very fast and easy."
We responded:
"David, thank you for being a wonderful customer to this entire team. We look forward to working with you and exceeding your expectations of any customer experience that you have. - Brian"
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Terrilyn VanGorder

May 2, 2025

5  out of  5
rating by Terrilyn VanGorder
"Excellent service as always."
We responded:
"Thanks for the 5 stars, Terrilyn! We look forward to seeing you again soon. - Brian"
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Alexandra DiCicco

May 2, 2025

5  out of  5
rating by Alexandra DiCicco
"I had such a great experience working with Terie Hawes at State Farm! She made the insurance process for my Tesla incredibly simple and stress-free. I truly appreciated her patience in walking me through all my options and helping me find a policy that was both comprehensive and comparable to other quotes I had received. Her responsiveness and clarity made all the difference. Thank you, Terie, for making everything so easy and for your excellent service!"
We responded:
"My team and I are grateful for the opportunity to serve you each day, Alexandra. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Brian"
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John O'Brien

April 30, 2025

5  out of  5
rating by John O'Brien
"Always Prompt and efficient"
We responded:
"Thanks so much for the great rating, John! We're glad you had a positive experience. - Brian"
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Greta Peeke

April 28, 2025

5  out of  5
rating by Greta Peeke
"William was very helpful, knowledgeable, friendly and efficient. He was able to take care of all my insurance issues in one call. Thank you for all your help William"
We responded:
"Thank you for sharing your experience, Greta! We're so happy to hear that William was able to help you with efficiency, knowledge, and kindness. We truly appreciate you and will be sure to share your thanks with him! - Brian "
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Cheryl Johnson

April 23, 2025

5  out of  5
rating by Cheryl Johnson
"Lindsay is totally professional, courteous and knowledgeable. She is the best agent I have ever come across. Excellent customer service practices."
We responded:
"Cheryl, we're happy to hear that Lindsay provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. - Brian "
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Janice Marshall

April 22, 2025

5  out of  5
rating by Janice Marshall
"The communication was great with Burke. He followed through on every request and was patient with the changes that had to be made. Would highly recommend this firm."
We responded:
"Thank you for the great feedback, Janice! We’re so glad to hear Burke provided clear communication. Your recommendation means a lot to us, and we’re happy we could support you and your insurance needs! - Brian "
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Troy Magnuson

April 18, 2025

5  out of  5
rating by Troy Magnuson
"Cameran was super professional, helpful and patient to work with. Cameron went above and beyond to not only ensure the best rate and coverages were met, but he also explained the process of transitioning between (home and auto) insurance. We Couldn’t be more satisfied with our experience with Cameron and his team."
We responded:
"Troy, we appreciate your kind words! It’s great to know we could meet your insurance needs. - Brian"
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asaf benimetzky

April 10, 2025

5  out of  5
rating by asaf benimetzky
"Great service A+ all around I had many questions and ledya alvarez was so helpful and took her time to make sure I understood everything Highly recommend !"
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations, Asaf! Call us anytime. - Brian"
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mike drasba

April 10, 2025

5  out of  5
rating by mike drasba
"We’ve been using this office for several years. Margi Pope has been very attentive and very personalized with our individual insurance needs. We highly recommend you contacting this office for your insurance needs. Margi Pope will take great care of you for whatever your needs are!"
We responded:
"Thank you so much for your kind review, Mike! I appreciate it. My team and I will always be here for you in your time of need! - Brian"
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gabby Nicoletta

April 8, 2025

5  out of  5
rating by gabby Nicoletta
"Margi helped me and was very professional and kind!"
We responded:
"Thank you so much for your kind words about my team, Gabby. We are honored to be able to assist you with your insurance needs! - Brian"
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David Manning

April 3, 2025

5  out of  5
rating by David Manning
"Leyda is very helpful, very professional"
We responded:
"Thank you so much for your kind words, David! We're thrilled to hear that Leyda was helpful and professional. We’re lucky to have her on our team, and we’re glad she was able to provide you with a great experience! - Brian"
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K O

March 28, 2025

5  out of  5
rating by K O
"Margie knows the insurance business like no one else. She’s smart, competent and a good listener. State Farm is fortunate to have her."
We responded:
"Hello, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Brian"
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Mark H

March 27, 2025

5  out of  5
rating by Mark H
"I had a very positive experience with Burke at State Farm. I had been looking for quotes on my homeowners insurance. To my surprise, I would call agencies and they would not even bother to return the call. Not sure how that business model works for them, but I call it quite unprofessional… but when I called State Farm and spoke to Burke, he would immediately give me the answers I am looking for. He returned phone calls promptly. He took my current policy and selected a different policy that was identical as far as coverage. He went above and beyond the Expectations I had. I would certainly recommend him for your insurance needs! You won’t be sorry!!"
We responded:
"Mark, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Brian"
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Dolly Nykoluk

March 11, 2025

5  out of  5
rating by Dolly Nykoluk
"State Farm is very lucky to have a wonderful woman like Frida Vlachos in your employ. She is lovely, efficient and very patient. I was in about this problem last week and was told to resolve it myself. I came in to pay my bill and she took care of both. Better keep someone like that . Dolly. Nykoluk"
We responded:
"Thank you for taking a moment to share your positive experience with us, Dolly. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Brian"
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Mike Mikoola

February 28, 2025

5  out of  5
rating by Mike Mikoola
"TERIE, EXCEPTIONAL CUSTOMER SERVICE, A TRUE PRO! MIKE MIKOOLA"
We responded:
"Mike, thanks so much for your positive review! We’re glad to hear you're satisfied with our service! - Brian"
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Twin Eagles Plumbing

February 26, 2025

5  out of  5
rating by Twin Eagles Plumbing
"Frida Vlachos is the best, we have nothing but an amazing experience working with her. Thanks for being responsive & keeping us happy clients."
We responded:
"Hello, thanks for the feedback! We’re glad you’re enjoying our service and support. - Brian"
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Pete Brown

February 17, 2025

5  out of  5
rating by Pete Brown
"Terri Hawes of Brian Glaeser's agency was a pleasure to work with; she was knowledgeable, professional and efficient at helping me obtain Florida Insurance on my car from up north. She embodies all the positive traits you would expect from State Farm Insurance-a class act!"
We responded:
"Thank you for your kind words, Pete! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! - Brian "
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Beth Kelley

February 12, 2025

5  out of  5
rating by Beth Kelley
"Terrie was so helpful and kind will always return to her for my insurance needs"
We responded:
"Thank you so much for your kind words, Beth! We're thrilled to hear that Terrie was able to assist you with your insurance needs. We truly appreciate the great feedback and look forward to continuing to serve you in the future. If you ever need anything, don’t hesitate to reach out! - Brian"
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John Brase

February 5, 2025

5  out of  5
rating by John Brase
"Had a wonderful experience with Terie. She was incredibly knowledgeable and kind as we moved insurance on one of our vehicles to Florida. Hoping State Farm can help me with my homeowners insurance as well!"
We responded:
"John, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Brian"
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Cindy Lillard

February 4, 2025

5  out of  5
rating by Cindy Lillard
"Terie Hawes was very helpful with quickly changing our State Farm insurance from Illinois to Florida! Thank you Terie!"
We responded:
"Cindy, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Brian"