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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bob Dickerson

November 18, 2023

5  out of  5 rating by Bob Dickerson
"Lori could not have been more helpful to me in looking for insurance as we transitioned from Va to Fl. She explained the complicated coverages and recommended solutions for us that we not only the least costly but most appropriate given our situation. We are new clients and have no experience with State Farm but Im confident if we need help Lori will have our back! Thank you for a job well done."

Kevin Smith Jr

November 16, 2023

5  out of  5 rating by Kevin Smith Jr
"Very happy thanks to my agent William Rice!! Thank you for getting me the best deal and always taking care of my needs and questions!"

Brian Johnston

November 15, 2023

5  out of  5 rating by Brian Johnston
"Team was responsive and speedy. Thanks."

Martin Barnes

November 12, 2023

5  out of  5 rating by Martin Barnes
"I had fantastic service from Lori at this branch when taking out auto insurance. Could not be happier and I highly recommend both her and this branch."

JOAN INNAMARATO

October 18, 2023

5  out of  5 rating by JOAN INNAMARATO
"I called for a quote and had the pleasure of dealing with Donna Engel who was both professional and knowledgeable. Having been in the insurance business for over 35 yrs., myself, I highly recommend for you to contact her. She saved me a combined total of almost $700.00 a year on my auto & umbrella policies."

Dr. Gary Ochwat

October 5, 2023

5  out of  5 rating by Dr. Gary Ochwat
"William Rice was amazing. He made getting my Florida auto policy simple and quick. This is a professional agency with great staff. Highly recommended!"

Barrie Whipp

September 13, 2023

5  out of  5 rating by Barrie Whipp
"After a difficult period with our first insurance company, we were lucky enough to find Brian Glaeser, our local State Farm Agency. As overseas nationals, it is sometimes difficult to navigate the insurance requirements. Donna was friendly, helpful and had our insurance policy in place quickly. We could not have been better looked after . Thank You!"

Jane DuBose

September 6, 2023

5  out of  5 rating by Jane DuBose
"Agent Donna Engel is a great agent. She responds to quote requests very promptly and is super easy to work with."

Scott Hennigar

September 1, 2023

5  out of  5 rating by Scott Hennigar
"Great customer service from Terie!"

Bret King

August 18, 2023

5  out of  5 rating by Bret King
"I was having problems with my claim payment, getting processed, i tryed doing the app , I couldn’t figure out , I’m not very technical, so I came into the office. And Magda at front counter, said how can help and I explained my issue.. and I was so flustered, I need help with getting my payment into my bank She said I can you , I give her my phone, she got me taken care of immediately, and was so friendly, so greatly appreciated her , and then next day I had questions, I couldn’t out , and she asked if was close and I was she said just stop in and I’ll help !!! Great customer service!! Thank you so much ! Great job Magda !!!!"

Cindy

August 16, 2023

5  out of  5 rating by Cindy
"Margi was extremely helpful today. She was so pleasant and assisted me so kindly."

Betty Peristeridis

August 1, 2023

5  out of  5 rating by Betty Peristeridis
"Wonderful experience working with Leyda Alvarez. She was very helpful and informative. She provided simple solutions to our car and home owners policies. We highly recommend Leyda!"

BIOHAZARD-42

July 27, 2023

5  out of  5 rating by BIOHAZARD-42
"My agent was thorough, efficient and professional. Gina helped to compare my existing coverage, which was being cancelled by the carrier, and several other quotes I gathered. Ultimately, I saved time and money while increasing insurance coverages. Well done Gina and Brian, Thank you! -JJN"

Todd Lawler

July 26, 2023

5  out of  5 rating by Todd Lawler
"I have been a 15+yr client of this amazing State Farm office as a local resident. I have multiple policy's and I will always be a client with them. The Employee Donna always takes time to speak to me on policy's and helps me with what is the best changes for my individual situation. This office gives great customer service and I highly recommend!"

JR Scassellati

July 25, 2023

5  out of  5 rating by JR Scassellati
"My State Farm rep, Terie Hawes is extremely knowledgeable and helpful. She always wants to do what's best for the client. I'm so thankful that we are on the same team and I don't want to work with anyone else. She's delightful and she's the BEST!!"

maria isabel muller

July 21, 2023

5  out of  5 rating by maria isabel muller
"Estoy muy satisfecha , por el extraordinario servicio que nos brindó la sra Leyda alvarez con respecto a la póliza de carro 🙏"

Ailen Peguero

July 20, 2023

5  out of  5 rating by Ailen Peguero
"El servicio con la poliza del carro de excelencia muy bueno, 100% recomendable 🙏🏻👍🏻 Leyda Alvarez"

Yoani Elizondo

July 19, 2023

5  out of  5 rating by Yoani Elizondo
"El servicio muy bueno ,con la póliza se carro Leyda Alvarez"

leasny valladares lavina

July 19, 2023

5  out of  5 rating by leasny valladares lavina
"wonderful costumer service , highly suggest it, very friendly amd knowledgeable, leyda alvarez"

Gabriel Almira Lago

July 19, 2023

5  out of  5 rating by Gabriel Almira Lago
"A qui pueda interesar. Por medio de esta vía quiero hacerles llegar mis cálidos saludos saludos a una persona muy super especial en su amabilidad y atención la verdad ella es leyda alvarez. Muy buena persona amable, atenta, para mi tiene toda la calificación q se le pueda dar. Mis respeto para ella.... saludos gabriel almira"

Elizabeth rosas

July 19, 2023

5  out of  5 rating by Elizabeth rosas
"I'm pleased to say that Leyda Alvarez, assisted us with our insurance needs and let me tell you super quick was very self-explanatory helpful and everything was simple and recommend her for any policy super fast I thought I was going to be the whole day and it was super quick and understandable has a very sweet personality on top of everything."

Ignacio Leon

July 11, 2023

5  out of  5 rating by Ignacio Leon
"Brian Glaeser and his team are very professional. Special thanks to Arnaldo Trevino for taking time to help me with my policy."

Omar Thaj

July 7, 2023

5  out of  5 rating by Omar Thaj
"Worked with agent Leyda Alvarez. Very fast, professional, and friendly service. Would recommend this company for anyone who needs insurance in Florida, such as renter and auto. Thanks!"

Alan Young

July 3, 2023

5  out of  5 rating by Alan Young
"As a military veteran I've been with USAA for over 7 years. Recently they decided to increase my rate through no fault of my own. Because of this I decided to search around for an alternative insurance company, and solicited online. Whitin minutes I received a call from Arnaldo Trevino. He was not only nice enough to give me a quote over the phone, but also accommodated me in person at his local office. Mr. Arnaldo, Trevino got me a phenomenal quote, but what was most impressive is how he sat me down, and how he went over my future policy in an itemized manner. Everything was crystal clear, and Arnaldo assured no confusion or doubt remained before I left his office 100% content. I highly recommend State Farm, or at least this local Naples office, and it's staff did an amazing job in its professional representation of the company."

Olga Dynkin

June 28, 2023

5  out of  5 rating by Olga Dynkin
"I would like to express my personal gratitude to my agent Terie Hawes. She is not just professional and very responsive, she is also very nice person to deal with."