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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

stephania marc

May 31, 2023

5  out of  5 rating by stephania marc
"Very helpful very professional"

Matthew Hunter

May 22, 2023

5  out of  5 rating by Matthew Hunter
"I have used Brian Glaeser’s office for a few years, and I was calling to get a quote on a new car I was looking at purchasing and got connected with Donna who was great to work with! She was very kind and nice to talk too, and she went as far as double checking to make sure I still had all the discounts and savings I could qualify for on my account. I highly recommend this office and Donna!"

Abidin Radoncic

May 21, 2023

5  out of  5 rating by Abidin Radoncic
"Lori Ann Scarbeary was amazing. She made getting my insurance policy for my house, simple and quick. Very professional. Look forward to dealing with her on future insurance needs and requirements."

Emily Gluckman

April 28, 2023

5  out of  5 rating by Emily Gluckman
"I had a wonderful experience with Terie Hawes of Brian Glaeser State Farm Insurance. I can say without question that she gave me the best customer service I have ever received in my lifetime! Not only was she thorough and knowledgeable , but an absolute delight to speak with!"

Kim Stewart-Jones

April 24, 2023

5  out of  5 rating by Kim Stewart-Jones
"Made the process quick and easy after chasing in circles with a different company. Gave referral for a policy she could not write and the team work between the 2 companies solved my problems. Thank you great customer service ‼️"

Melissa A

April 24, 2023

5  out of  5 rating by Melissa A
"Donna Engel is the best. Responsive, thorough and she will go the extra mile for you. Our experience with Donna was exemplary, and we look forward to working more with her in the future. Great Insurance Agent!"

Sergio Allegretti

April 19, 2023

5  out of  5 rating by Sergio Allegretti
"TERIE HAWES AT STATE FARM IN NAPLES FLORIDA IS AN ABSOLUTE DELIGHT. SHE IS KNOWLEDGEABLE, EFFICIENT, ALWAYS SMILING AND HAS HANDLED ALL OUR VEHICLE AND MOTORCYCLE INSURANCE FOR OVER 5 YEARS. SHE IS WHAT EVERY INSURANCE AGENCY SHOULD STRIVE TO HAVE. WE WILL NEVER GO ANYWHERE ELSE AND WE HIGHLY RECOMMEND HER."

Mark Lawley

April 7, 2023

5  out of  5 rating by Mark Lawley
"Lori Ann was so helpful to me. She could have easily handed me off to my agent, which was 3000 miles away, but just took care of everything. It was so seamless. Thank you Lori Ann and thank you Brian Glaeser. You've assembled an incredible team and put service as the number one priority. Something that sadly, is missing these days."

Marcia Gorelick

April 6, 2023

5  out of  5 rating by Marcia Gorelick
"Donna Engle was unbelievably helpful from the day we met her just to get information, until the day we finalized our homeowner’s insurance plan. Her professionalism and expediency to find answers to any question we had was very much appreciated. We look forward to working with her for many years to come . She is clearly as asset to the Brian Glaeser firm! Joel and Marcia Gorelick"

Luisa Di Pisa

March 11, 2023

5  out of  5 rating by Luisa Di Pisa
"My experience with agent Leyda on airport pulling office in Naples florida was amazing very kind helpful and very knowledgeable . I would recommend anyone to her!! 10!"

KRISTIN LANE

March 9, 2023

5  out of  5 rating by KRISTIN LANE
"Very impressed with Lori and Donna within the agency. They are not afraid to give excellent service! I've been working with Lori for many years and she's ALWAYS gone out of her way to make sure I'm getting the best service. I was recently introduced to Donna who provide consistent follow up and great service!"

C Christofersen

March 8, 2023

5  out of  5 rating by C Christofersen
"Thanks to Terre Hawes I was able to get my new car covered with insurance with in a hour so I was able to pick it up on a timely manner."

Gillian F

March 7, 2023

5  out of  5 rating by Gillian F
"Terie Hawes is the best! She went above and beyond to assist me with both my homeowners and car insurance. She was very knowledgeable and was able to get me the exact coverage that I needed. I definitely feel like I am in good hands with State Farm! Thank you!!"

Jasmine Rodriguez

February 28, 2023

5  out of  5 rating by Jasmine Rodriguez
"Thank you sooo much!!! Leyda Alvarez was amazing and made the process super easy and painless. Thank you once again for all your help!!!!"

Nadivis perez

February 24, 2023

5  out of  5 rating by Nadivis perez
"Today I want to write this review for the agent who worked with me to insure my husband's company truck until she managed to offer us a fantastic offer. She is very dedicated and focused on her work. Thank you very much for all your efforts. I hope people come to you to be well cared. this is for the agent Terie Hawes of Brian A Glaeser Insurance Agency, Inc. State Farm Insurance Companies"

Boosted Life

February 23, 2023

5  out of  5 rating by Boosted Life
"Gina was great. Very helpful and knowledgeable. Glad to be on board"

BSW II

February 15, 2023

5  out of  5 rating by BSW II
"My experience with Donna Engel at the Brian Glaeser State Farm Agency was extremely satisfying. Ms. Engel is very knowledgeable and went out of her way to help with a quotation for Auto insurance that saved me significant dollars compared to my current insurer. I would recommend Donna and this agency to anyone in the market for insurance."

Jennifer O'Brien

February 15, 2023

5  out of  5 rating by Jennifer O'Brien
"Brian Glaeser's State Farm office is hands-down the best insurance agency I've ever worked with. I have had them for my auto for years and every interaction I've had was extremely efficient and pleasant. I recently asked for their help with an apartment rental policy. Donna Engel was extremely thorough and kind throughout the process and I received the binder within a 1/2 hour of speaking with her. Very competitive rates as well. I highly recommend this company ."

Ed Falcone

February 14, 2023

5  out of  5 rating by Ed Falcone
"I have been a long-time customer of State Farm Brian Glaeser's office. Donna Engel has been fantastic in assisting us with commercial insurance. Highly recommend her!"

Chris B.

January 5, 2023

5  out of  5 rating by Chris B.
"I hate dealing with insurance agents. This was recommendation from Mercedes of Naples and it was a good one. William the agent that I was dealing with was very responsive, knowledgeable and very professional. Made this process wry simple and educated me on some laws in state of Florida that I wasn’t aware of. Thank you William from great work done I’m not the guy that likes to waist time on writing reviews especially positive one but I had to do it today. 10 starts if I could."

Jeff Strang

January 2, 2023

5  out of  5 rating by Jeff Strang
"Well this is a year later, and I decided to give this office another review. We continue to be extremely happy with Brian Glaeser State Farm. We still give them 10 stars out of 5. Donna Engle, our agent for a couple of years now, is the best agent we have ever had (and we have had a lot of agents over the years...). She responds immediately to all of our inquiries, and she has never failed to offer us the most competitive cost on our policies. We could not ask for a better agent and insurance office. Donna is the best, and this office is the best. (Brian, don't ever let Donna leave!!) (last year's review below....) Brian Glaeser State Farm is an awesome office to work with. I have several policies with them. For starters, State Farm is always competitive price wise. Secondly, I mostly work with Donna at this office and she is excellent. She is extremely responsive, informative and helpful. And if by chance she is out, the other staff steps up and always provides great service to us. HIGHLY RECOMMEND. jeff"

Tyler Mullan

January 2, 2023

5  out of  5 rating by Tyler Mullan
"The Glaeser Agency is the easiest to work with! Donna E. has been exceptional and attentive to all of my insurance needs. Best State Farm Agent in Florida!!"

Jim Iacovino

December 29, 2022

5  out of  5 rating by Jim Iacovino
"Gina LaRe assisted me with providing outstanding client service in helping me with car insurance for the car of my dreams. She was very responsive, pleasant and informative. I was amazed at the speed in which I received a quote and then coverage. I am a Client Advisor with Ferrari of Naples and will certainly recommend Brian Glaeser State Farm Insurance and especially Gina to all of my clients. Truly 5 Star Experience!!"

Mike Basma

December 28, 2022

5  out of  5 rating by Mike Basma
"Dulce is amazing ! She goes above and beyond to take care of you ! She treats you like family ! She gives you honest advice and take care of your needs right away! Brian is always exceptional as well! He greatly serves the community! I highly recommend State Farm ! Just like your good neighbor 😀"

Craig Sawicki

December 14, 2022

5  out of  5 rating by Craig Sawicki
"Donna Engel made it effortless and at a reasonable price. She explained the different features of the policy and helped me through the process. She's a gem!"